Shopify
Org-level connection
Shopify is connected once at the org level by an admin. The credential is shared across all groups that have been granted access — individual team members don't need to connect their own accounts.
Getting your API key
Go to your Shopify admin → Settings → Apps and sales channels
Click "Develop apps" → Create an app
Under "Configuration", set Admin API scopes as needed
Install the app and copy the Admin API access token
Paste it below
Ready to connect?
Go directly to the integrations page in your dashboard.
Permissions (scopes)
These are the data scopes On Belay can be granted for Shopify. Your org admin controls which scopes are enabled per group.
| Scope | Description | Access |
|---|---|---|
read_products | Read products | Read only |
write_products | Write products | Read / Write |
read_orders | Read orders | Read only |
write_orders | Write orders | Read / Write |
read_customers | Read customers | Read only |
write_customers | Write customers | Read / Write |
read_inventory | Read inventory | Read only |
write_inventory | Write inventory | Read / Write |
read_content | Read content | Read only |
write_content | Write content | Read / Write |
read_analytics | Read analytics | Read only |
Troubleshooting
"Invalid API key" or "Unauthorized" error
Double-check that you copied the full key without any leading/trailing spaces. Some platforms show a truncated preview — make sure to copy the full token. If the key was generated with restricted scopes, verify it includes the permissions listed above.
Connected but Claude can't access data
Check that your group has been granted access to this integration in On Belay → Groups → [your group] → Integrations. Also verify the specific scopes your group is permitted to use match what your query requires.
The key expires or stops working
Some API keys have expiration policies. Generate a new key in Shopify and update it in On Belay → Integrations → Shopify → Update key. Consider creating a dedicated service account or machine user for On Belay so the key isn't tied to a personal account.
Still stuck? We're happy to help.
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