HubSpot is connected once at the org level by an admin. The credential is shared across all groups that have been granted access — individual team members don't need to connect their own accounts.
Go to HubSpot → Settings → Integrations → Private Apps
Click "Create a private app"
Under Scopes, enable the access you need
Create the app and copy the access token
Paste it below
Ready to connect?
Go directly to the integrations page in your dashboard.
These are the data scopes On Belay can be granted for HubSpot. Your org admin controls which scopes are enabled per group.
| Scope | Description | Access |
|---|---|---|
contacts:read | Read contacts | Read only |
contacts:write | Write contacts | Read / Write |
companies:read | Read companies | Read only |
companies:write | Write companies | Read / Write |
deals:read | Read deals | Read only |
deals:write | Write deals | Read / Write |
content:read | Read content | Read only |
content:write | Write content | Read / Write |
analytics:read | Read analytics | Read only |
Double-check that you copied the full key without any leading/trailing spaces. Some platforms show a truncated preview — make sure to copy the full token. If the key was generated with restricted scopes, verify it includes the permissions listed above.
Check that your group has been granted access to this integration in On Belay → Groups → [your group] → Integrations. Also verify the specific scopes your group is permitted to use match what your query requires.
Some API keys have expiration policies. Generate a new key in HubSpot and update it in On Belay → Integrations → HubSpot → Update key. Consider creating a dedicated service account or machine user for On Belay so the key isn't tied to a personal account.
Still stuck? We're happy to help.
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